Our policies & procedures regarding COVID-19

Please note: This page is updated regularly, so please check back as needed.

22/5/2020

Making mental health support available and accessible during the COVID-19 outbreak is very important to us.

Kerry is currently working from home and offering online therapy Telehealth counselling for ALL her clients. Kerry will be transitioning back to face-to-face sessions soon and will offer the option for Telehealth if requested.

Luke is offering face-to-face sessions at our usual site at Camberwell, as well as the option to do online therapy Telehealth (Telephone or Video) sessions for any clients who request this.

Stephanie is offering Telehealth consultations only.

Extra hygiene and precautionary measures have been taken out, including:

  • The door to the building will be locked. Please wait downstairs and your psychologist will come down to let you in at the time of your appointment.
  • Hand sanitisation upon entry
  • Regular wiping down of all surfaces (door knobs, handrails, surfaces, including ipads and terminals for payments)
  • Hand washing facilities
  • Due to room dimension restrictions, no more than 3 people (maximum) will be allowed to enter the consulting room at one time.

If you (or we) experience any symptoms of illness we will adhere to and follow the instructions of the Chief Health Officer and self-isolate.

If you have any questions or concerns about any of this, please do not hesitate to contact us by phone on 0438 939 995.

Please also see our resources for preventing and managing COVID-19 anxiety.