Our policies & procedures regarding COVID-19

Please note: This page is updated regularly, so please check back as needed.


Making mental health support available and accessible during the COVID-19 outbreak is very important to us.

Our psychologists are currently offering Telehealth only. We will continue to monitor the situation and the advice from public health authorities and will keep you informed on any changes to our operations, as required.

DHHS has advised Allied Health Workers to continue to wear PPE for all in-person consults.

For clients attending in-person appointments, we kindly request that you please let us know as soon as possible if you are experiencing any flu-like symptoms or if you have been in contact with any confirmed positive cases of COVID-19. Telehealth consultations will continue to be available to you if you need to self-isolate or quarantine.

Please contact us to discuss your individual support needs and to book in with a psychologist who is best suited to helping you.

It has been our pleasure to be able to support you during the COVID-19 crisis and we look forward to welcoming you back into our counselling room soon!

If you have any questions or concerns about any of this, please do not hesitate to contact us by phone on 0438 939 995.

Please also see our resources for preventing and managing COVID-19 anxiety.